Meridia Core
Sofia responds, qualifies and moves the enquiry forward
Available 24/7 in approved languages, she uses verified knowledge and routes exceptions to the right person.
The context
Properties and restaurants with repetitive enquiries, peaks, international guests or late responses.
The signal to observe
An enquiry without a response or next action can become a lost booking.
The outcome
Consistent answers, preserved context, recorded opportunity and visible exceptions.
What is included
Approved knowledge
Follow-up
Escalation
690 EUR
one-off setup
249 EUR/month
Response subscription
24/7
response coverage
1
owner per enquiry
Method and public price-list figures, not invented commercial outcomes.
The journey
- Observe
- Define
- Build
- Approve
- Measure
How it connects
Domain, website, channels and existing systems are inventoried before changing a route.
Operational control
Every activity has an owner, version, risk, tests and next action. Exceptions reach an authorised person.
RespondVerifyStop
Method and evidence
Facts, sources, assumptions and missing information remain separate. Producer and approver are different functions.
Read the methodologyDeclared limits
Does not invent availability
Declared operating limit verified before launch.
Does not decide major refunds
Declared operating limit verified before launch.
Does not handle safety or allergens without an approved source
Declared operating limit verified before launch.
Investment
From EUR 690 setup and EUR 249/month for one location.
Request screeningDecisive questions
- Which enquiry lacks an owner today?
- Which source contains the official information?
- Which outcome justifies the cost?
Next step
Initial screening observes the public journey and indicates whether an audit, pilot or no action is appropriate.