Verifiable trust
Accessibility as a quality requirement
Keyboard use, contrast, structure, errors and alternatives are verified before launch.
The context
Everyone using sites, forms, stores or tools built by Meridia.
The signal to observe
Fixing accessibility after launch costs more and can exclude people from the journey.
The outcome
Interfaces that are more understandable, robust and usable across devices and abilities.
What is included
Keyboard testing
Visible focus
Understandable errors
24/7
response coverage
4
eyes on every delivery
5
method steps
1
owner per enquiry
Method and public price-list figures, not invented commercial outcomes.
The journey
- Observe
- Define
- Build
- Approve
- Measure
How it connects
Domain, website, channels and existing systems are inventoried before changing a route.
Operational control
Every activity has an owner, version, risk, tests and next action. Exceptions reach an authorised person.
RespondVerifyStop
Method and evidence
Facts, sources, assumptions and missing information remain separate. Producer and approver are different functions.
Read the methodologyDeclared limits
Public statement
Declared operating limit verified before launch.
Feedback channel
Declared operating limit verified before launch.
Tracked fixes
Declared operating limit verified before launch.
Investment
Scope and investment are confirmed after screening. Unlimited changes are never included.
Request screeningDecisive questions
- Which enquiry lacks an owner today?
- Which source contains the official information?
- Which outcome justifies the cost?
Next step
Initial screening observes the public journey and indicates whether an audit, pilot or no action is appropriate.